Welcome to the LIFE AHEAD website.
Welcome to the LIFE AHEAD website.
This document deals with Life Ahead's Internet Privacy Policy regarding the protection of Personal Information. This policy is based on the laws in force in Canada, notably the Personal Information Protection and Electronic Documents Act, the Act respecting the protection of personal information in the private sector (R.S.Q., chapter P-39.1) and the Act to modernize legislative provisions respecting the protection of personal information (S.Q., chapter 25, 2021) in the province of Quebec, where the company's head office is located. More specifically, Life Ahead declares that it complies with the obligations and requirements enacted under the new Law 25 on the protection of personal information in the private sector and has established policies and practices governing the governance of personal information. This document deals with Life Ahead's Internet Privacy Policy regarding the protection of Personal Information. This policy is based on the laws in force in Canada, notably the Personal Information Protection and Electronic Documents Act, the Act respecting the protection of personal information in the private sector (R.S.Q., chapter P-39.1) and the Act to modernize legislative provisions respecting the protection of personal information (S.Q., chapter 25, 2021) in the province of Quebec, where the company's head office is located., la Loi sur la protection des renseignements personnels dans le secteur privé (L.R.Q., chapitre P-39.1) ainsi que la Loi modernisant des dispositions législatives en matière de protection des renseignements personnels (L.Q., chapitre 25, 2021) dans la province de Québec, où se trouve le Siège social de l’entreprise.
More specifically, Life Ahead declares that it complies with the obligations and requirements enacted under the new Law 25 on the protection of personal information in the private sector and has established policies and practices governing the governance of personal information.
1. GENERAL
Protecting your privacy and the information we collect about you is important to us. In this privacy policy (the "Policy"), we want you to know why we collect information about you and how we collect, store and use that information (the "Information").
2. CONSENT TO THE POLICY
By viewing the "Site", you agree to be bound by the Policy. We reserve the right to modify the Policy at any time at our sole discretion and without prior notice. By continuing to view the Site, you signify your assent to changes in the Policy and agree to be bound by the Policy as amended. We recommend that you consult the Policy regularly.
3. OTHER APPLICABLE AGREEMENTS
The use and purchase of products of the Site are governed by the Merchants' Terms of Use and Terms and Conditions of Sale ("Terms and Conditions"). By viewing this "Site", you acknowledge that you have read these Terms and Conditions and agree to be bound by them. If you do not agree to these terms, please do not use the Site.
4. INFORMATION GATHERED
The Information collected about you may include, but is not limited to, your name, company name, mailing address, telephone number, e-mail address, fax number, age, cookies, IP addresses, billing address, credit card number and expiration date, etc.
We also collect information about your use of the Site, including the dates and times of your visits, the pages you view, the documents you download, the type of Web browser you use during your visit and your electronic communications with us (including email and chat).
How do we use your personal information?
We use the order information we collect generally to fulfill any orders placed on the Site (including processing your payment information, arranging shipping and providing invoices and/or order confirmations). In addition, we use this order information to:
- Contact us;
Examine our orders for potential fraud or abuse; and
- Where it corresponds to the preferences you have shared with us, to provide you with information or advertising concerning our products or services.
We use the device information we collect to help us detect potential risks and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analyses of how our customers navigate and interact with the Site, and to evaluate the success of our marketing and advertising campaigns).
5. STORAGE AND PROTECTION OF INFORMATION
We keep Information only as long as is reasonably necessary for the purposes described in this Policy or, if required by law, for longer periods. We store the Information on secure servers and take reasonable steps to protect the Information from misuse, loss, alteration or disclosure. Our employees and representatives are bound by the Policy. The content of the Site is intended for adults or for minors who are represented by adults, as the case may be. We do not knowingly collect Information from minors.
6. USE OF INFORMATION
We reserve the right to use the Information internally at our discretion, in particular to process your orders and answer your questions, to send you or your friends, family and colleagues the products you have ordered for them, to improve our customer service, our product range, the results of our sales or to keep in touch with you in order to inform you of promotions, special offers, draws, promotional gifts, discounts, newsletters, inspirational videos, testimonials and other benefits for which you have volunteered, sales results or to keep in touch with you to inform you of promotions, special offers, sweepstakes, giveaways, discounts, newsletters, inspirational videos, testimonials and other benefits for which you have voluntarily provided your personal information, to provide you with ongoing personalized service and information about our products, services and company; to analyze your use of the Site and how you use it and to administer sales; to perform accounting and administrative functions; and to record trends and statistics.
7. SHARING INFORMATION WITH THIRD PARTIES
If you visit or purchase products on the Site, participate in a contest, survey, promotion or special offer, we may share the Information with our employees, representatives, agents and partners in accordance with the Policy. Information may be shared outside Canada. Under no circumstances do we knowingly disclose or sell Information to any third party. We reserve the right to disclose the Information to a third party for the purpose of transmitting the Information to the designated carrier for the delivery of merchandise and for the preparation of tax returns for sales tax purposes. We may disclose Information to advertisers for marketing and promotional purposes. Such information will not, however, be used to identify you personally. Your name, e-mail address, telephone number and address will never be knowingly disclosed to advertisers. We reserve the right to disclose Information as required by law, pursuant to a legally obtained request and when necessary to protect our property, interests and rights.
8. UNSUBSCRIBE FROM PROMOTIONAL MATERIAL
You can unsubscribe from our newsletter at any time by clicking on the "unsubscribe" link at the bottom of any e-mail you receive.
9. CONTACT US
For more information about our p r i v a c y practices, if you have any questions, or if you wish to file a complaint, please contact us by e-mail at [email protected]. [email protected]